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AI agents & software · Dublin

We build AI agents and softwareyour businessactually needs.

01 — In short

Custom agents — and the software around them. Built on your data, wired into your stack, owned by you. Most builds ship in two to four weeks.

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Selected work

Currently building for

EducationHealthcareRecruitmentReal estateProfessional services

02 — Selected work

What we've shipped, and what it changed.

All work →

03 — Capabilities

AI agents and software, built to order.

  • 01

    Chat & messaging

    Web, WhatsApp, SMS or internal Slack agents grounded in your docs and tools. Answer real questions, run real ops, escalate only when they should.Recently shipped: a WhatsApp tutor-ops agent

  • 02

    Voice agents that book

    Inbound and outbound phone agents that answer, qualify, schedule, follow up, and hand off — connected to your calendar, CRM, and notes.

  • 03

    Research & enrichment

    Agents that go off, dig, and come back with structured output. Sales accounts, candidate shortlists, market scans — pasted into the system you already use.

  • 04

    Workflow automations

    Multi-step agents that run real operational work across your stack — triage, classification, drafting, routing — replacing the parts no one wants to do.

  • 05

    Custom software

    Web apps, internal tools, dashboards, integrations. The product around the agent — or a clean software build with no agent at all. Same studio, same standard.

04 — Process

How we work, start to ship.

  1. 01

    Assess

    Week 0 — free

    A 30-minute call. We send you a one-page brief: the agent's job, the data, the integrations, the success metric.

  2. 02

    Design

    Week 1

    We design the agent — prompts, tools, guardrails, fallbacks — and walk you through it. You sign off before we build.

  3. 03

    Build

    Weeks 2 – 4

    We ship in branches. You see it working at week 3, in your sandbox, on your data.

  4. 04

    Run

    Ongoing

    Once live, we monitor, retrain, and iterate. Monthly review, anytime adjustments. Or hand the keys over — your call.

05 — Anatomy

What's actually inside an agent we build.

Not a chatbot wrapped around a prompt. A working system: the model, the tools it uses, the memory it holds, and the integrations into your stack.

Each piece is yours. The prompts. The schemas. The retrieval. You can keep us building, or take the keys and run it in-house. We hand over documentation either way.

InputsChannels
  • · Phone / WhatsApp
  • · Web chat / SMS
  • · Slack / email
CoreThe agent
  • Model + prompts
  • Tools + guardrails
  • Memory + retrieval
Connected toYour stack
  • · Calendar / CRM
  • · Internal docs
  • · Your APIs

OpenAI · Anthropic · ElevenLabs · Twilio · Vercel · Supabase · Postgres · Cloudflare

06 — FAQ

Things people ask before they book.

You do. The prompts, the schemas, the retrieval setup, the integration code. You can keep us running it, or take the keys and run it in-house. We document either way.
Zapier, Make and n8n are great for connecting steps. They can not reason about messy real-world inputs. The agents we build read intent, decide what to do, hold context across turns, and call those tools when they need to. The two stacks pair well — we usually keep the no-code tools where they earn their keep.
Yes. Some clients come for the agent and stay for the software around it. Some come for software outright — internal tools, dashboards, web apps, integrations. Same studio, same team, same engagement model. We are picky about scope, not picky about whether there is an LLM in the middle.
A working version in your sandbox at week three is the norm. Live with real users between week three and four for a first build. Bigger systems take longer; we tell you that in the assessment.
Your data stays in systems you control. We use providers that offer zero-data-retention modes (OpenAI, Anthropic) and host on infrastructure you approve — your AWS / GCP / Azure, or our managed setup. Nothing is used to train anything.
Every build comes with a written handover doc, a runbook, and access to all the underlying accounts. Two of us know every project. The codebase lives on your GitHub from week one.
The assess call is free. If we do not think the problem is a fit for an agent, we tell you and suggest what is.

07 — Next

Have a problem worth solving?

Book a 30-min calltash@neu.ie